Customer Care Coordinator
Description:
Job Description
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Are you interested in working for a company that makes a difference in peoples lives? Do you want to work for a company that values its employees and supports professional development?
A Day in the Life of a Customer Care Coordinator:
Customer Service
Answer incoming phone calls and respond to emails.
Request and respond to customer feedback and reviews.
Keep customers informed of the status of their jobs.
Operations
Scheduling.
Help coordinate with office staff on job deadlines and priorities.
Estimate incoming jobs, invoice completed jobs and deposit payments
Follow up with contractors and insurance adjusters to obtain estimate approvals.
Keep job database updated real-time.
What We are Looking for in You:
Experience as an Office Manager and/or Administrative Assistant.
Experience working with contractors and billing insurance companies a plus (but not required).
Proficiency in Microsoft Office (Excel, Word, Outlook).
Ability to work efficiently and effectively in a team environment.
Attention to detail and accuracy.
Solid multi-tasking ability, prioritizing skills, and attention to details.
Benefits and paid time off offered.