Job Description
Description:
Job Description
Department: Spa Operations
Position Title: Spa Manager Services
Reports to: Owner/Franchisee
Coordinate Positions: Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist and Spa Receptionist
Subordinate Positions: Nurse Practitioner/Physician’s Assistant, Nurse, Esthetician, Spa Therapist and Spa Receptionist
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
(1) providing outstanding Guest service and satisfaction
(2) revenue generation and enhancement
(3) staff management and training
(4) payroll and inventory management
(5) financial management
(6) special events programming and marketing
Essential Behavioral Characteristics:
Ethical
Positive attitude
Enthusiastic
Team orientation
Self-motivated
Self-directed
Empathetic
Creative
Tenacious
Integrity
Honesty
Trustworthy
Outgoing
Detail oriented
Essential Skills:
Organized
Responsive
Adaptive and flexible
Qualifications:
Responsible
Problem Solver
Relationship oriented
Continuous improvement mentality
Effective communication
Time management/self management
Possess a thorough knowledge of spa services
Possess excellent interpersonal skills
Customer service orientation
Possess excellent conflict management skills
Possess excellent problem-solving skills
Possess a thorough knowledge of spa services
Possess excellent interpersonal skills
Comfortable consulting patients regarding cosmetic and non cosmetic treatment options, techniques and treatment plans
Physical/Mental Requirements:
Standing for extended periods of time
Ability to lift at least 30lbs
Work Environment: Spa environment
Location :Woodbridge, VA
Job Type: Full-time
Salary: $60,000.00 per year
Expected hours: 20 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Experience level:
2 years
Shift:
8 hour shift
Day shift
Morning shift
Weekly day range:
Monday to Friday
Weekends as needed
Work Location: In personRequirements: