Job Description
Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
This position pays $10.00/hr + TIPS!
At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.
Full-Time Company Benefits Include:
401k (with up to 5% company match)
Employee Stock Purchase Plan (15% discount)
Health, Dental, & Vision Insurance
Flexible Spending Account and Health Savings Account
Complimentary Short and Long-Term Disability
Complimentary Life Insurance
Paid Time Off
Tuition Reimbursement ($4,000 per year for undergrad, $5,000 per year for graduate)
A Variety of Team Member Discounts (Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more!)
Fun Team Member Events
Company-Sponsored Volunteer Opportunities
Team Member Recognition Program
Free Uniforms and Discounted Dry-Cleaning Services
Round-Table Lunches with General Manager
Promotions, additional opportunities and the chance for further professional development are also available.
FUNCTION
The Gaming Attendant is responsible for serving as an ambassador for guests by assuring quality guest service and a favorable gaming experience through payouts and general assistance as it pertains to the gaming floor.
SPECIFIC DUTIES AND RESPONSIBILITIES
Attend to and address guest needs and inquiries in a timely manner.
Witness, approve, perform and verify gaming jackpots and fills.
Monitor gaming activities in assigned area for gaming cheating or unusual activities.
Keep work area in a clean and orderly manner.
Provide change to guests.
Account for change bank funds according to the cash handling policy.
Make minor repairs to the gaming machines.
Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
Monitor for suspicious transactions as defined by the BSA.
All other duties as assigned
STANDARDS OF PERFORMANCE
Maintaining positive and productive relationships among all Team Members and guests.
Oral and written communication skills
Willingness to assume overall responsibility relative to the performance of the position.
EDUCATION, TRAINING, AND EXPERIENCE
A high school diploma or GED equivalent
One year of guest service experience in a gaming industry is preferred.
Ability to obtain a valid Racing License
Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.
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