Breakfast Attendant - Residence Inn Middleburg Heights, OH

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Residence Inn Marriott in Middleburg Heights, OH.

We are looking for a candidate to greet and serve our guests breakfast Saturdays and Sundays. Hours are from 6am-11am.

Job Purpose:

Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.

Responsible for greeting every guest/customers with a smile and positive attitude

Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.

Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.

Ensures entire food selection is available daily and hours of operation are strictly adhered to.

Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.

Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.

Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.

Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.

Be an enthusiastic, helpful and positive member of the team

Be professional, responsible and mature in conduct and behavior

Be understanding of, encouraging to and friendly with all co-workers

Be self-motivated and use time wisely

Maintain open line of communications with each department

Communicate pertinent information

Respond positively to new ideas

Openly accept critical/developmental feedback

Be available to help other departments in emergency situations

Perform other assignments as directed by supervisor.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Must be able to read and write to facilitate the communication process.

Requires good communication skills, both verbal and written.

Knowledge of hotel food and beverage operations.

Must possess basic computational ability.

Must possess basic computer skills.

Extensive knowledge of the hotel, its services and facilities.

Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations

Be knowledgeable about state regulations regarding health policies.

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel

environmental systems.

Must be able to stand and exert well-paced mobility for up to 4 hours in length.

Must be able to exert well-paced ability in limited space.

Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.

Must be able to lift up to 50bs on a regular and continuing basis.

Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates

Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

Requires manual dexterity to use and operate all necessary equipment.

Food handler's permit if required by state law.

Amazing Benefits At A Glance:

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k)

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program