Senior Cash Collector with German

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

SENIOR CASH COLLECTOR WITH GERMAN

Location: Prague

Contract: full time, permanent contract

The responsibilities & the impact YOU will have:

Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation

Management of Aging buckets

Selected Accounts Receivables tasks

Selected Credit Management tasks

Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary

Making outbound calls and responding to inbound calls promptly according to processes

Researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable

Placing accounts on credit hold, and releasing orders from credit hold within scope of authority

Evaluating credit risk, making recommendations on and setting credit limits according to the defined procedures

Work with credit reports and monitoring from credit agencies

Meet dashboard metrics related to Cash Collection

Perform all I2C procedures as required, in a timely manner

Perform monthly analysis of DD customers

We would love to hear from YOU, if you have:

Strong communication skills on the phone combined with customer and service orientation

Experience in a similar job in finance / accounting / customer service environment

Ability to solve difficult situations using own judgment and sense of initiative

Eye for detail

Strong analytical skills

Proficient in German (written and oral) & good level of English (written and oral)

Team player

This is what awaits YOU at J&J:

An opportunity to be part of a global market leader.

A dynamic and inspiring working environment.

Many opportunities to work on challenging projects and assignments.

An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference

Possibilities for further personal as well as professional development.

Many employees benefits:

5 weeks of vacation, home office, flexible working hours, sick days

Meal vouchers, Cafeteria, referral award, life and accident insurance, MultiSport card

Contribution for: Prague public transportation, language study, illness leave, pension contribution,

Refreshment in the workplace, company gym, free sports activities, corporate events

Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

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