Developer Team Lead

Company Summary Statement :

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview:

The Developer Team Leader designs develops, and tests solutions based on the functional and technical specifications to meet quality & performance requirements. They are expected to be proficient in a variety of technologies and languages (MEAN, MERN, C#, Java, C++, etc., Microservices, Cloud Architecture and API’s) to develop applications. The developer approaches software holistically, catering to both user experience and functionality. The developer dabbles in emerging technologies (e.g., machine learning, internet of things and Artificial Intelligence etc.) to develop solutions that improve business performance (e.g., proactive customer service, outage management, grid balancing, fraud detection, IoT security).

The Team Leader is recognized as an expert in their functional area within the organization and works independently, under minimal guidance from their manager. May have direct responsibility of leading a small team of Developers, as required. Progression to Team Leader level is limited based on business requirement.

PLEASE NOTE: This position is Hybrid to one of our local offices in: Allentown, PA ; Louisville, KY ; Providence, RI. Remote will also be considered for the right candidate.

Responsibilities:

Advance in depth emerging technology and software delivery knowledge

Collaborate with business users, system analysts, developers, and ecosystem partners to bring innovative ideas from conception to launch at scale.

Assist in analyzing and researching new and existing products, procedures, and/or workflow needs associated with business systems.

Work in an iterative/Agile environment and be a strong team player.

Adopt emerging technologies and launch products / services faster with rapid prototyping & iterative methods.

Proven ability to take prototypes to production, following engineering best practices.

Build, configure, or customize the technical solution (reusable components, preconfigured solutions, cloud solution and services)

Work very closely with the System Architect and multiple Technology teams to champion the adoption of patterns, platforms, and tools to support the usage and conformity of solution architecture.

Manage automation and monitor application integration as code iteratively goes through assembly and product tests.

Manages and mentors developers on job responsibilities.

May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Qualifications:

Bachelor's degree and 7 years of related work experience OR 10 years of related work experience

Background in software development and is familiar with one or more software languages such as C#, Java, Python etc.

Background in developing and supporting Interactive Voice Response (IVR) solutions.

Excitement, curiosity, and passion for shaping the future through digital technology.

Familiar with the latest technologies, trends, standards, products, and applicability

Ability to effectively adapt to rapid technological and business change while maintaining enthusiasm and displaying sound judgment.

Strong problem solving and analytics skills to be able to develop technology solutions that solve business problems quickly.

Ability to collaborate with internal and external teams to unblock critical issues during product development.

Preferred Qualifications:

Master's Degree in relevant technology/industry areas

Ability to collaborate with team members across different functional domains and technologies.

Working knowledge in Natural Language IVR and Call Agent technologies (e.g., Twilio Contact Cener Platform, Twilio Flex, Microsoft CLU, Microsoft BOT Framework, etc.)

Self-starter mentality and an ability to spin up, configure development and test environments.

Utilities industry experience

Excellent interpersonal relations skills

Permanent