Job Description
Join Kay Apartment Communities’ service team at our 199-unit apartment community in Fairfax, VA. Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.
The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.
Responsibilities
Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
Service, repair, replace and install items such as:
Stoves, refrigerators, dishwashers, disposals, fixtures
Toilets, sinks, vanities, faucets, diverters
Drains (use of K-50, K-1500, K-38)
Electrical circuits, receptacles, switches and fuses
Light fixtures & ceiling fans
Countertops, cabinets and general carpentry
Window screens and blinds
Interior and exterior doors
Vinyl and ceramic floor covering
Complete service and repair requests in a safe, prompt and professional manner
Prepare apartments for move-in, on a specified schedule
Perform preventative maintenance tasks as required by the community
Maintain all company-owned equipment in good working condition
Perform other duties as assigned
Requirements
Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
Experience in apartment turnovers
Adhere all to safe work practices
HVAC and CFC certifications preferred
Ability to work independently and professionally
Excellent organizational, communication and customer service skills
Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
Maintain a valid driver’s license and reliable transportation
Must have own hand tools
Bilingual in English and Spanish a plus
Our exceptional benefits package
Medical & dental insurance
Paid holidays
Vacation/sick leave
401(K) retirement savings plan
Life insurance
Overtime pay
Annual bonuses
Rent discount
Training
Pre-employment requirements
Criminal background check
Kay Apartment Communities is an Equal Opportunity EmployerCompany Description
Kay Apartment Communities has been a locally-recognized multifamily owner and manager in the Washington Metropolitan area for over 50 years. Our portfolio includes more than 12,000 apartment homes in 32 communities located throughout Maryland and Virginia. Kay offers a competitive compensation, an exceptional benefits package, extensive training and career growth opportunities. We welcome you to join our team!