Team Lead, Print/Mail Fulfillment

Job Description

Assist Supervisor in day-to-day operations of print/mail facility. Provide directions to and follow up work assignments to mail clerks. Process contract mailings to printer by use of computerized databases. Process and transmit daily reports to customers. Keep in daily contact with customers. Act as backup for supervisor. Print and fulfill customer print requests using digital printing equipment. Knowledge of adobe, graphics software and fiery is a plus. Knowledge of mail inserters and folders a plus. Knowledge of Canon 8000 and 750’s a plus. Use and knowledge of FTP sites to upload and download files. Use of Printing finishing equipment such as cutter, coil binding and wire.

Essential Functions:

Process mailings to Printer equipment for printing via use of computerized databases.

Ensure printing and the quality of printing and that mailing is completely processed.

Ensure folding/inserting operations are maintained and that quality is also maintained.

Provide electronic status reports to customers on a daily basis.

Provide daily affidavits of mailings to customers.

Provide other such reports as needed to customers informing them of ongoing status of mailing.

Respond to customer inquiries either in person, phone, or email.

Provide directions to staff as needed.

Responsible for general organization of the facility.

Look for cost saving initiatives and recommend process improvements.

Cross train staff in all aspects of mail and production.

Act as a backup to the Supervisor in all functions as needed.

Printing internal and external print requests using Canon, Konica, Xerox, or other like equipment.

Experience with mailing equipment such as Pitney Bowes or Neopost devices as used for folding inserting and processing mail.

Knowledge, Skills and Abilities:

Minimum 3 years management experience.

Excellent computer skills required.

Ability to work with people from diverse backgrounds.

Highly organized and detail oriented.

Strong verbal, written and interpersonal skills.

Able to lift 50lbs.

Ability to assess and provide production improvements.

To be able to provide cost effective methods for operational processes.

Adaptability and flexibility to daily workloads and activities.

Comfortability with change.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Digital Printing: 3 years (Preferred)

Copy Center: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Shift availability:

Day Shift (Preferred)

Ability to Relocate:

New York, NY: Relocate before starting work (Required)

Work Location: In personCompany Description

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.