E- Commerce Shipper

SUMMARY

The E- Commerce Shipper prepares and ships auction items related to by applying excellent customer service as well as general clerical and merchandising standards. This is an on-location position.

ESSENTIAL RESPONSIBILITIES

Examine items for quality and condition prior to shipment preparation

Package and prepare sold items for shipment, ensuring items are not damaged during shipment

Weigh the item to determine the final shipment details

Accurately label packages with the shipment and address details

Navigate website platforms to ensure accurate shipping costs

Transport items to the delivery dock

Adhere to ShopGoodwill’s 5-day shipping policy

Maintain a clean, neat and orderly work station

Maintain customer service by responding to written and verbal customer inquiries preferable same day, but always within 24 hours

Other related duties as assigned