Leasing Consultant

Job Description

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leader of our executives- who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

Job Description:

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry level, but we would be willing to train the right candidate.

Essential functions include, but are not limited to, the following:

Greeting prospective residents and provide them with property tours

Process lease applications and qualify residents

Coordinate with the marketing team to place online ads and ensure signage is correctly positioned

Support the Community Manager with general office maintenance by answering phones and performing other administrative task

Maintain an up-to-date market study of primary competitors

Provide high quality customer service to residents and prospective residents

Effectively showcase the features and benefits of the apartments and communities

Identify strengths & weakness of alternative sales approach; overcome objections and create excitement

Accurately prepare all lease-related documents

Consistent and timely follow-up on all calls, emails, and site visits

The Ideal Candidate will have

1-2 years of high quality customer service experience

Prior leasing & lease-up experience preferred

Strong communication & marketing skills

Professional and positive attitude

College Degree preferred

Proficient in Microsoft Office Suite, Outlook

Must be able to work weekends and have a reliable way to get to work

ALL Resumes will be held in the utmost confidentiality and no current employers will be contacted without permission.

Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics