Accounts Receivable Billing Specialist

Job Description

Do you thrive on providing a great customer service experience? Are looking for a place where you can make a positive difference?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Accounts Receivable Billing Specialist helps our communities run smoothly and contributes to our residents’ satisfaction. This position pays $19.50 - $20.50 hourly.

What you’ll accomplish:

Responsibilities of Billing Specialist:

Generation of invoices for builder accounts

Generate statements for residents at various frequencies

Generate miscellaneous invoices as outlined for portfolio

Review and adjustment of billing errors

Posting builder funds from invoices distributed

Maintain organized back-up and responsible for monthly filing

Correspond with builder contacts for associations in portfolio regarding billing inquiries

Correspond with site teams regarding billing inquiries and errors

Correspond with residents regarding billing on accounts

Special projects as outlined by association

Maintain AR Information Sheet for billing amounts and update as needed

Process annual coupon booklets

Other projects/tasks as outlined by department leader

Daily Workflow of Billing Specialist:

Review new correspondences (emails & voicemails) and provide responses within 48 hours

Create and distribute any builder invoices for payment based on frequency of billing

Create resident statements for distribution at the frequency of billing for indicated portfolio

Post any received builder payments, code for deposit & create backup documentation for each deposit

Minimum of monthly filing for these documents in CCMC designated file cabinets

Update builder billing tracker with date of distribution of invoices to builders

Review builder accounts balances and transfer credits as needed or advise of any refunds needed

What we’re looking for:

Two years’ accounts receivable experience, preferred

HOA industry experience, highly preferred

Experience working in a fast-paced environment

Effective multi-tasking skills

Excel/Microsoft Office Suite experience

Excellent communication skills both written and verbal

Ability to work independently and problem-solve with minimal help

Strong organizational and prioritizing skills

Must pass a pre-employment drug screen and background check

What we offer:

Comprehensive benefits package including medical, dental, vision, and life insurance

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Company-paid Short-term Disability

Optional Long-term Disability

Employee assistance program

Optional Pet Insurance

Professional education assistance

Perhaps most importantly, a service-oriented team who is dedicated to your success!

About our Team:

Our team members are the strength behind CCMC. If you thrive working in a fast paced environment, enjoy portfolio work, are driven to succeed and enjoy building strong client relationships, this role could be just right for you.