Residential Aide

Job Description

JOB DESCRIPTION

JOB TITLE: RESIDENTIAL AIDE

FLSA: NON-EXEMPT

DIVISION: SERVICES

REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES

LOCATION: NEW YORK

SALARY: $18.00 Hourly

SUMMARY:

The Residential Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services for families with children in a homeless shelter. Proof of COVIV-19 vaccinations required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations.

Serve meals and snacks to clients during meal times

Monitor sitting areas, laundry facilities and recreation room to ensure all clients are adhering to shelter rules

Maintain a clean and organized storage area

Relocate items and furniture as necessary

Assist security team as needed

Cover operations desk when necessary

Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy.

Collect and make copies of client identification and other documents necessary during initial intake.

Assist clients in daily living skills and assist with cleaning, laundry, hygiene and etc.

Monitor recreation supplies and develop and implement recreation activities for families.

Distribute linen, towels, wash cloths and household items to clients upon request.

Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review

Perform regular inspections of client units in conjunction with Case Management.

Respond to incidents as appropriate

Answer phones when necessary

Assist with all house operations

Solicit donations and maintain the clothing closet and food pantry.

Perform all/other duties as directed by management.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.