Field Service Technician

Job Description

NSA is a field service organization that is hiring a Field Service Technician who will be part of a fast-paced technology maintenance and service team. You will install, wire, connect, calibrate, analyze, troubleshoot, and maintain automated traffic enforcement systems, field WAN networks and surveillance equipment. Also, you will perform installations and maintenance of retail assets and IoT solutions such as digital signage displays, digital kiosks, and POS Systems. You will document, upgrade hardware and software systems as needed. You will be traveling independently to cities where you will work with subcontractors and engineering staff to install and maintain enforcement systems and retail assets in the field.

Essential Responsibilities

Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hook ups for various mechanical and electronic equipment.

Tuning/configuration of red-light camera and speed enforcement systems in the field

Diagnose, troubleshoot, and repair a variety of red-light camera and speed enforcement system issues.

Must be able to prioritize, comply with processes and quality checklists

Maintain accurate records of equipment inventory, assignments and report service data

Must be able to organize, manage and safeguard truck stock, parts, and tools.

Effectively communicate with customers and subcontractors in the field, fostering a good working relationship

Required Knowledge, Skills & Abilities:

Minimum of 2 years’ experience troubleshooting and repairing electronic components, 110-volt power and connectivity wiring, computer hardware and data/video cabling.

Proficient with the use of Microsoft windows operating systems

Good verbal and written communication skills

Ability to work independently (safely and responsibly), as well as in a team and with subcontractors

Extensive travel (up to 30% of the time) throughout New Orleans and Baton Rouge areas.

Must be 25 years of age, have a valid driver's license, be able to drive and operate a bucket truck, lift 50-75 lbs., operate hand and power tools, handle regular exposure to outside elements, including cramped spacesCompany Description

National Services, Edison Electric, and Branat Construction are related field service organizations. That means when a company needs to have someone “on the ground” to perform any of a variety of tasks, from minor maintenance to major installations, several of America’s most successful companies (in very different industries) turn to National Services, Edison Electric, and Branat Construction. Most of our clients retain our services for specific projects, which can last from days to years, so we are constantly doing new and exciting things.

National Services, Edison Electric, and Branat Construction are economical and effective choices for ongoing, recurring or project-based tasks. We work with financial service companies, retailers, manufacturers, sign companies, cell tower companies, municipalities, POP and fixture companies, etc., to simultaneously implement initiatives in multiple locations across the country with site visits made over 200,000 times a year. And the list of services we can do for our clients is practically limitless because of our broad base of Field Service Representatives.