Customer Service Representative

Job Description

Now hiring a Customer Service Representative for a Warehouse-like environment.

Description

Maintaining a positive, empathetic, and professional attitude toward customers always.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Requirements

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.Company Description

Core Personnel is a staffing agency with offices in Las Vegas, Dallas, Houston, DFW and San Antonio, Austin, TX .

We pride ourselves on putting the best candidate in the most productive climate for his/her personality and watching that person make a difference for our clients. In a market saturated with staffing agencies, our experience combined with unique and effective screening methods is the key to our success. Dedicated to top quality and industry-specific expertise, we are leaders in temporary, long-term contract, and permanent staffing positions. Whether you are a contractor hiring a seasonal workforce to help meet temporary demand or a corporate manager seeking that perfect fit for your temporary or permanent assignment, we have the knowledge and resources to serve you anywhere you are located! At Core Personnel, we take pride in the level of commitment and service we provide to our clients. With a pool of screened applicants, we can support your company with employees who have the skills needed to get the job done right.