IT Support Engineer - MSP

Job Description

We are looking for an IT Technician for a Managed Service Provider.

Responsibilities:

Maintenance/Installation of operating systems, network systems, software, and hardware

Monitor system operations to detect potential problems

Implement network systems to support communication between all departments

Collaborate with a technical team developing and improving best practices

Provide quality assurance review of new and existing software products

Qualifications:

Previous experience in information technology

Fundamental knowledge of networking, hardware, and software

Strong troubleshooting and critical thinking skills

Ability to prioritize and multitask

Deadline and detail-oriented

Required Skills:

Windows 2012/2016/2019 Server

Technology troubleshooting.

Excellent analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Knowledge of Windows administration.

Strong knowledge of networking, routers, switches, firewalls, Domains, DNS, DHCP, Subnetting, and working with ISPs.

Enthusiastic personality and strong work ethic

Preferred Experience:

Office 365/Azure

Virtualization (VMWare, Microsoft)

General knowledge of Linux OS is a plus but not required

Strong Verbal and communication skills.

Well-organized and Customer Service skills

Job Type: Full-time

Pay: $34.00 - $40.00 per hour

Company Description

We are a technology service provider based in San Diego, Ca that designs, implements, and manages Cloud Computing, Hosted Data, Managed IT Services, and Hosted VoIP for businesses all over. We have been providing technology support for over 20 years. Our solutions are designed to deliver enterprise-class technology to our customers. Our staff is composed of highly skilled IT consultants who resolve technology-related problems quickly and effectively using current tools made available. We encourage work-life balance and invest in the growth of your knowledge. We offer various health care options, PTO, 401k with a match at our office in Mission Valley.