Service Delivery Analyst II (Data Transmission: FTP, SSL, SSH, HTTPS)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL BRING:

Must have skills/tools/experience – Experience/knowledge with Data transmission (transmission protocols FTP, FTP/SSL, FTP/SSH, HTTPS)

, Windows Server Administration, and Customer & technical support experience.

Nice to have skills/tools/experience - Moveit experience and Mainframe Datasets are a plus. Ability to work in a rotating schedule and able to work with minimum supervision.

At least 4 years of relevant work experience

Must be willing to work on a hybrid setup (2-3 times a week onsite). Office location is at Ecoplaza Bldg, Makati City (located near Magallanes MRT Stations, EDSA)

Must be willing to work on a night shift (9:00pm to 6:00am) and weekdays off. We operate 24x7

College undergraduates or associate degree holders with relevant work experiences are welcome to apply

Experience in MoveIT tool or other similar file transfer tools

Problem Solving and programming skills are beneficial, VB scripting.

Attention to Detail, Design and following standards to facilitate large system operation.

Experience application production support and Monitoring tools

Experience with high volume batch transmission systems is beneficial.

Good knowledge in Server to Server connectivity

Knowledge in Operating System

Knowledge in Scheduler

Knowledge in Server to Server communication

Good communication skills

Knowledge in Data Transfers / Migration

Knowledge in Scripting

Good understanding of IP networking

Knowledge in SFTP

Knowledge in ITIL Service Management process

WHAT YOU WILL BE DOING:

Confirms data transfer requirements by reviewing ticket/project objective, input data, and output requirements with analyst, supervisor, client or vendors

Arranges data transfer requirements in analyzing requirements; preparing a process and completing documentation adhering to standards

Accomplishes testing of data transfer configurations as required by ticket/project requirements

Confirms implementation of production interfaces as required by ticket/project.

Maintains client confidence and protects operations by keeping information confidential

Ensures operation of systems by following instructions; troubleshooting malfunctions; making changes to process/documentation as needed for on-call support

Contributes to national team effort by accomplishing related results as needed

Knowledge of MOVEit system and transmission protocols FTP, FTP/SSL, FTP/SSH, HTTPS. Problem Solving and programming skills are beneficial, VB scripting. Attention to Detail, Design and following standards to facilitate large system operation.

Experience with high volume batch transmission systems is beneficial.

WHAT WE OFFER:

A competitive salary and benefits

Great workspaces with dedicated and motivated colleagues

A variety of career development tools, resources & opportunities

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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