Applications Support

Job Description

AllSTEM Connections is looking for a Application Support located in Columbus OH.

Job Title: Application Support

Work Permit: Applicants must be legally authorized to work in the U.S. without sponsorship. The Company is unable to sponsor or take over sponsorship of an employment visa.

Location: Columbus OH

AllSTEM is committed to guiding your career progression and to transforming the way hiring happens. We are big believers in that people matter and a job search should be effortless and enjoyable. If this sounds like the process, you are looking for then

Job Description:

MUST HAVE skills:

- production support mindset

- technology person, coding experience

- troubleshooting skills;

-communication and presentation skills

- splunk

- dynatrace

- SQL

- unix

- cloud - AWS; PEGA experience

NICE to have

- Python, Shell, Ansible

3-7 years of experience

• Demonstrate creativity, innovation and high performance. Performance and Interoperability Requirements. Ability to multi-task /change focus quickly. Logging, monitoring, intelligent alerting, self-healing

• High Availability, Disaster Recovery, Sustained Resiliency, Chaos Engineering. Service and Operational Level Agreements. Application Knowledge Support Artifacts, etc.

• Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages

• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives

• Ensures information controls, back-up and recovery strategies are in place across all environments

• Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing. Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

The Company is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us.

The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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AllSTEM Connections is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Description

Guiding Principles and Core Values: UP HIRE

Understanding Matters.

We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.

People Matter.

People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.

Honesty Matters.

We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.

Innovation Matters.

We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.

Relationships Matter.

We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.

Everything Matters.

We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.