Junior Network Engineer

Junior Network Engineer (JB4297)

Remote (Suitable for candidate in Gauteng only)

R180 000 to R240 000 Annually CTC

Permanent

A Travel Retail Software company is looking for a dedicated Junior System Engineer. You will be responsible for managing and maintaining IT production and integration systems within the organisation, providing support and documentation to the user base and co-ordinating with other IT divisions to improve the delivery of services to our business and clients. The company is a key player in the travel retail sector, specializing in retail food & beverage, duty-free products, and technologies, catering to B2B and B2C customers globally. As a global company, they provide exposure to diverse cultures, technologies, and project techniques, actively supporting employee career development

Minimum Requirements:

Matric

Diploma in Computer Science, Information Technology, or a related field

University degree or graduate qualification in a related discipline such as IT, science, engineering or mathematics (Added Advantage)

Relevant industry certifications (Added Advantage)

Relevant certifications, such as ITIL Foundation,

Experience in the systems operations environment - Advantageous

SQL knowledge - Advantageous

Experience in Windows Server Environments

Data Warehousing experience advantageous

Communication skills

Accountability

Results driven

Team success

Adaptability

Reasoning: Quick evaluator of facts vs ideas or theory

Analytical, methodical and logical thinker

Appreciation: recognising value

Intuitive and innovative problem solver

Application: using ideas or knowledge in new areas

Strong listening, comprehension and formulating skills

Acute attention to detail

Goal setting and planning

People and process driven

Effective communicator

Well-developed resource management skills

Ability to work under pressure with tight deadlines

Ability to cope with and handle variable workload - can be heavy at times

Ability to work without close supervision

Well-developed inter-personal skills

Able to self-correct and be flexible / adapt to change

Ethical and honest

Duties and Responsibilities:

Provide 1st and 2nd Line Support for business systems

Maintain tickets within the incident lifecycle (timeously, effectively and efficiently)Investigates data/system inconsistencies reported by users.

System support and maintenance:

Build and maintain system documentation

Architecture overviews and diagrams

Security policies and procedures

System policies and procedures

Data Protection and Retention, Disaster Recovery and Business Continuity Plan

End user documentation

End user training

Support team documentation

System monitoring and reporting

Manage and drive system incident, problem and change requests to resolution

Provide technical support for desktop system, including hardware, software, and peripherals.

Troubleshoot and resolve issues related to desktop performance, network connectivity and system access

Offer technical guidance and support to end –users, ensuring minimal downtime and optimal user experience

Kontak Recruitment Disclaimer:

Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.