Managed Services-BOS-Team Lead-Senior Associate

Line of ServiceAdvisory

Industry/SectorTechnology

SpecialismManaged Services

Management LevelSenior Associate

Job Description & SummaryA career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

The Senior Team Lead is a leadership position that brings business knowledge, innovation, and insight to create

distinctive value for RCMS and its clients while creating a culture of individual ownership and accountability for high

performance. The Senior Team Lead interfaces directly with: follow-up representatives to perform associated

billing, collections and resolution of accounts receivable; Account Analysts to identify inventory trends and possible

resolution steps; Managers to efficiently and effectively manage the day-to-day operations of client engagements;

and Associate Trainers to improve the overall productivity and quality of the engagement team while maintaining

good employee relations. All tasks related to this position are to be done in a manner consistent with RCMS policies,

procedures, quality standards, customer needs and applicable local, state and federal regulations.

Years of Experience:

Minimum Years of Experience: 4-7 years in a healthcare setting in a supervisory capacity for accounts receivable management

Responsibilities:

As a Senior Team Lead, you’ll work as part of a team of problem solvers with consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include, but are not limited to:

Managing large-scale and/or complex engagement(s) with multiple priorities and/or deliverables (both

internal and external)

Supervising staff and their associated workload; tracking individual and team success against pre-defined

key performance indicators

Building and managing high-performing teams to deliver high quality to our clients through:

Identifying and developing future leaders

Fostering a productive teamwork environment

Leveraging diverse views to encourage innovation and help develop and grow team members throughout the course of every engagement

Providing timely, meaningful written and verbal feedback

Providing meaningful feedback related to engagement progress and issues in a timely manner to appropriate leadership

Following project policies and procedures consistent with payer guidelines and client expectations

Creates, maintains, and reviews engagement documents and deliverables

Provides project oversight and technical input on complex projects in a highly quantitative environment

Required Knowledge and Skills:

Demonstrates proven success in roles and extensive abilities to lead client-facing consulting teams, including the following areas:

Understands context and can see potential consequences of actions; sees the interconnectedness of ideas, even when not easily recognizable

Welcomes and comprehends first time problems and challenges associated with new experiences; displays courage to try new things outside previous experience

Reallocates time to complete assigned work and help others perform effectively

Values making others productive

Responds to client needs and/or thoughtfully prioritizes competing demands (both internal and external)

Communicates effectively in written and oral formats to various situations and audiences

Exemplifies extensive knowledge of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process to include, but not limited to: claims submission, acceptance, and adjudication, transaction reviews, adjustment posting, identification of patient responsibility, etc.

US Healthcare Commercial and Managed Care Insurance Claim Management/Billing/Claim Edit Resolution

US Healthcare Medicare and Medicaid Insurance Claim Management/Billing/Claim Edit Resolution

US Healthcare Denials Management (technical and clinical)

US Healthcare Underpayment/Payment Variance Management

Desired Knowledge / Skills:

Healthcare Administration preferred

Epic Resolute, HB and PB Patient Accounting

Cerner RevElate Patient Accounting

Meditech Patient Accounting

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel RequirementsNot Specified

Available for Work Visa Sponsorship?No

Government Clearance Required?No

Job Posting End Date

525278WD