Hotel Front Desk Receptionist

Job Description

$10 - $12 hourlyResponsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready

Field customer complaints when necessary

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requestsQualifications:

Has previous experience or working knowledge of Microsoft Office and reservation management systems

Well-versed in taking telephone calls and handling stressful situations

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Must have graduated high school, received a GED or equivalentAbout Company

Super 8 By Wyndham in Pocatello, ID is located at 1330 Bench Rd. Our ideal candidate is attentive, motivated, and hard-working.