Dental Patient Care Coordinator

Job Description

Our office is looking to add a Patient Care Coordinator to our growing Palmetto Family Dental Fayetteville Location (501 Park St., Palmetto, GA.)! The ideal candidate should be a patient-focused team member with a goal of providing exceptional hospitality. The Patient Care Coordinator interacts with patients to provide information and to handle/resolve patient concerns with enthusiasm and empathy.

As part of our commitment to excellence, we provide our Patient Care Coordinator with:

* Competitive compensation

* Comprehensive benefits including:

* 12 PTO days

* 6 paid holidays

* Internal Promotions

* 60% of Health/Vision Benefits Covered

* Regular team training, development & team building

* Service-driven care & family environment

* Support, guidance, and training from owners & other office managers

* Quarterly Team fun with your practice

Our mission is to serve confidence with exceptional care!

Skills and duties required include but are not limited to:

* Superior communication

* Proactive, Solution-centric

* Ability to work in a fast-paced environment

* Interpersonal and active listening skills

* Maintain safe and clean working environment by following compliance procedures, rules and regulations.

* Protects patients and fellow team members by adhering to infection-control policies and protocols

* Inform patients of dental office procedures and policies

* Move patients through appointments as schedules

* Enter all relevant patient information into data system

* Maintain and manage patient records in compliance with privacy and security regulations

* Schedule patient appointments in an efficient manner to maximize provider’s schedule

* Confirm upcoming appointments and recalls according to office protocol

* Handle patient concerns in a friendly professional way

* Review daily appointment schedules for accuracy and productivity

* Fill in cancellations and no-shows

* Prepare and document referral information

* Dispatch lab work appropriately

* Update patient education materials

* Maintain a professional reception area

* Process end of day if manager is unavailable

* Adhere to OSHA guidelines

* Adhere to HIPAA privacy policy

Office hours are Monday-Thursday 8:00am-5:00pm and Fridays 8am-12pm

If you are ready to contribute to a dynamic team and enhance your career, we invite you to explore the possibilities at Palmetto Family Dental. Give us a call at or email: to learn more about the application process and join us in delivering exceptional dental care!

Palmetto Family Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Respectfully,

Skills:

General Practice

Bilingual

Benefits:

Dental

Vision

401k

PTO

Bonuses

Compensation:

$17-$21/hour