Quality Improvement Specialist

Job Description

BACKGROUND

Forestdale is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusing on low-income and immigrant communities in NYC. Forestdale operates out of three offices to better serve the families of Brooklyn and Queens. We help thousands of families work through complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.”

Job Summary

The Quality Improvement Specialist will work with the foster care-related programs, ensuring that all regulatory mandates are met as well as identifying areas of improvement, trends, and performance.

Major responsibilities:

Manage foster care client information in the agency’s census tracking system (Asara), including but not limited to entering intakes and movements.

Develop and manage the FTC and Case Conference meeting calendars

Develop and track the FASP, PHR, and PYA submission calendars (prepare monthly calendars; follow-up to ensure timely completion and submission; and track data for monthly reporting)

Track various case planner submissions (e.g., contact log, sibling visits)

Serve as LTS liaison and run borough calendar report

Track and analyze program data to produce internal performance and utilization reports, and provide recommendations for process improvement

Manage the QI and OSI e-mailboxes

Assist program in managing the SIJS list

Run reports from agency and ACS systems (e.g., Asara and Safe Measures) and manage the data therein

Participate in City-wide QI initiatives as appropriate

Collaborate with Best Practice Team to track SBC model fidelity and other conduct other CAP/PIP monitoring as required

Other tasks as assigned

Minimum Requirements:

Bachelor’s degree

Experience with audits and regulatory compliance preferred

1-3 years’ experience working child welfare or with providing services to children, youth and families.

Skills and competencies including, but not limited to, oral and written communication, program evaluation, analytic methods, and project management.

Compliance with:

Required background checks, including: NYS Statewide Central Register of Child Abuse/Maltreatment, NYS Sex Offender Registry, NYS Division of Criminal Justice Services fingerprinting, NYS Justice Center Staff Exclusion List, NYS OMIG Medicaid Exclusion List.

Mandated reporter training.

Applicable provisions of the NYS Education Law with respect to hiring and retaining licensed professionals.

Salary:

$50,000 - $65,000

Join the Forestdale Team and Enjoy Excellent Benefits:

Four weeks’ vacation

Medical/dental/vision/life/disability insurance

401(k), 7% employer contribution + 2% match

Tax-deferred health care/dependent care/commuter plans

Flexible Schedule

Opportunities for educational scholarships

Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.