Server Assistant

Job Description

Job Description

$11.25 - $12.00 Per Hour!

I. Position Summary

Offering versatility to help in any area of the restaurant to make the progression of service smoother and more efficient while maintaining high quality service

IIa. Job Functions

Ability to execute all host job functions

Delivering exceptional guest service by quickly and efficiently cleaning tables and carrying dishes to the kitchen for washing

Providing excellent service when delivering food to each guest and getting additional items quickly and efficiently

Engaging in conversation with guest about their needs when delivering food or manicuring tables

Assisting with setup, cleanup, prep work, and equipment maintenance of the service station, expo line, bar staff

Cleaning and resetting tables; taking care of all plate ware and tools utilized

Emptying bus tubs, pre-bussing and bussing, filing ice

Retrieving order from kitchen and ensuring accuracy before delivery to guest

Washing dishes, bar glasses

Changing kegs

Stocking liquor, beer bottles, glasses, side plates, napkins

Constantly cleaning chairs, booths, and floor as needed

Ensuring sanitizer buckets are in accordance to health standards and changed every 2-4 hours

Cleaning surfaces with a sanitized towel in accordance to SNHD and company policy

Abiding all state, federal, and restaurant liquor policies

Verifying guests who purchase alcohol are at least 21 years of age, and that alcohol is consumed in designated areas

Using TAM techniques to monitor guest’s alcohol consumption

Labeling prepared food and understanding of the labeling system

Assisting in To-Go and Delivery orders packaging

Ability to open and close dining room and expo line properly

Ability to properly clean, mop, deck scrub floors and walls

Ability to execute flaming fajita SOP properly

Willingness to help server as requested

IIb. Job Functions Repeated in Host Descripiton:

Understanding and utilization of table and seat numbers and ability to perform pivot system

Understanding of all Nacho Daddy branded items

Making each guest feel welcomed and valued, delivering a WOW experience

Inspecting and ensuring bathrooms are clean and stocked

Deep cleaning tasks

Assisting in To-Go and Delivery order placement and delivery when needed

Understanding and utilization of POS functions

Full knowledge of menu items

Ability to maintain an accurate bank

Fully understanding how to prioritize yourself, maintain dining room, safety and sanitation, company policies, and the basic steps of service.

III. Job Requirements

Must be at least 18 years of age

Company required certification cards

1-year experience in food service/hospitality preferred

Must have basic knowledge of the hospitality industry and focused on exceptional guest service

Experience in a night life setting is preferred

Must have a well groomed disposition to make a favorable impression

Ability to bend, twist, and stand to perform normal job functions

Ability to speak, read, comprehend, and converse comfortably with guests in English

Must be able to stand, walk, carry food long distances for up to at least 8 hours with minimal break time in fast-paced, crowded, and noisy work environments

At times, must be able to lift at least 50 pounds off the ground

Must be able to maneuver through the restaurant and tables

Accurate math/cash handling skills

Compliance to any reasonable request by management

IV. Core Competencies-ability to recite and exemplify

Tribe Member, Inspiring, Empathetic, Resourceful, Delivering WOW

**Disclosure: Job descriptions are not all inclusive and tribe members may be required to perform other duties as assigned. This is not an employment agreement and does not change the at will statues of the tribe members. Job descriptions may be changed at any time.