National Independent Sales Manager

Job Description

National Independent Sales Manager

This job can be a remote-based position but will require routine visits to the PBK Corp. office in Lancaster, PA.

Primary Responsibilities:

Lead and oversee the national independent sales channel for Primitives By Kathy, with a primary focus on maximizing sales performance and market share within this segment.

Serve as the primary liaison between Primitives By Kathy and the external sales rep agency, fostering strong relationships and collaboration to develop and execute strategic sales plans.

Collaborate with the sales rep agency to develop and implement strategic sales plans tailored to the independent sales channel, ensuring alignment with company objectives and priorities.

Assist in the creation and delivery of comprehensive sales training programs for the outside sales rep (OSR) group, equipping them with the knowledge and skills necessary to effectively represent Primitives By Kathy's products and drive sales growth.

Deliver data and analytics to the OSR agency, offering insights and recommendations to optimize sales activities and enhance performance.

Conduct weekly meetings with the OSR agency to review sales performance, discuss challenges and opportunities, and reinforce accountability towards sales goals.

Utilize sales data and analytics to track key performance indicators (KPIs), monitor progress, and make data-driven decisions to drive continuous improvement.

Collaborate with internal teams, including marketing and product development, to ensure alignment of sales strategies with overall business objectives and initiatives.

Oversee the internal customer service team, ensuring high levels of customer satisfaction and timely resolution of inquiries and issues.

Manage and oversee the local wholesale showroom and coordinate with the marketing department to ensure it reflects the brand's image and effectively showcases products to wholesale customers to maximize sales.

Stay informed about industry trends, market dynamics, and competitor activities to inform sales strategies and maintain a competitive edge.

Represent Primitives By Kathy at industry events, trade shows, and conferences, actively networking with key stakeholders and showcasing the company's products and brand proposition.

Perform other duties as assigned.

Primary Skills and Competencies:

Strong interpersonal skills, professionalism, helpfulness, and passion for customer care.

Excellent written and verbal communication skills, including phone and internet etiquette.

Ability to manage time, prioritize, and shift quickly among various responsibilities.

A willingness to work independently while keeping the greater good of the team a priority.

Accuracy, thoroughness, attention to detail.

Excellent team player and contributor.

Ability to plan and manage at both the strategic and operational levels.

Proven sales track record in a new product/new market environment.

Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment.

Education & Experience

BS/BA in Business Administration or Marketing plus ten years in Sales, five of which in a senior level sales position.

A proven track record in sales in the gift/home décor industry or a related industry.

Experience managing others, coaching, and establishing sales goals and metrics.

Benefits for Full-time Employees

Fun product line from an established, but growing, woman-owned company. (In 2024, we are celebrating 27 years!)

KPRIDE KCREW program - commitment to employee engagement, training, and development

Medical, Dental and Vision insurance.

401K with match.

PTO and paid holidays; and your birthday off.

Community participation through Kathy's Circle of Friends (program for individuals with all levels of disabilities) with volunteer incentive to earn additional PTO.

Employee discounts on our products.

Life & AD&D Insurance, short-term and long-term disability.

About Us:

Primitives By Kathy (PBK) is the #1 wholesaler of "present day primitives" to nationwide retail stores. With a focus on creative design, ahead-of-the-market product innovation, and international sourcing, the company currently offers over 9,000 unique home décor and gift items to more than 22,000 worldwide customers. Headquartered in Lancaster, PA, the company connects with customers through its 800+ page catalog, website, trade shows, and permanent showrooms in Atlanta, Las Vegas and Dallas. Learn more at

Primitives By Kathy® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Primitives By Kathy® complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfers, leaves of absence, compensation, and training.