Wheelchair Agent

Job Description

Join our team at Maximus Global Services!

Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta.

MGS has immediate openings for Wheelchair Agent at Orlando International Airport.

Pay Rate: $13.00 per hour Status: Full Time or Part Time

Benefits:

Spirit Airlines travel discount

Paid Time Off (for FT positions)

Paid Training

401(k) Retirement Plan

Medical, dental, vision benefits

Referral Bonus

Career growth

Objective and Essential Duties:

Provide various services such as wheelchair and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essent

functions.

1. Agent must be in communication with the supervisor on duty at all times. Will review the daily manning

and assignment for the day.

2. Provide wheelchair services (taking the wheelchair to assigned door and wait for passenger) ensuring

that all security procedures are met. Agent will take passenger through customs and baggage claim to

the curb only. Agent will not take passenger past curb into parking lot. When finished, agent must call

supervisor and return wheelchair to its initial position.

Shifts: AM and PM shifts available

Competencies

Honest and Dependable

Committed

Teamwork

Innovation

Good Communication

Customer Service

Required Education and Experience

1. High school diploma or GED.

Additional Eligibility Qualifications

1. Must exhibit exceptional customer service and communication skills, both verbal and written

2. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.

3. Must be able to read, write and speak English.

4. Maintain a relationship with both employees and clients

5. Must be able to handle pressure of working with high volume general public (constantly to occasionally

depending on assignment)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties

or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may

change at any time with or without notice.