MAINTENANCE TECHNICIAN

Job Description

JOB TITLE: Maintenance Technician

RESPONSIBLE TO: Director of Property Management

FLSA STATUS: Non-exempt

This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills and responsibilities.

JOB SUMMARY:

The Maintenance Technician (“MT”) will have responsibilities for the maintenance and repair of an apartment development(s) which may consist of multiple buildings or a single structure. The MT will ensure their assigned apartment development(s) is maintained to company and industry standards of excellence. The MT will work with commitment to maintain a clean, well-maintained property and the mechanical systems which are a part of the development(s). The MT will be available for emergency calls and responsive to safety matters.

The MT will provide excellent customer service to resident’s thus encouraging long-term retention. This postion is covering mutiple locations throughout Monmouth County.

ESSENTIAL FUNCTIONS/DUTIES:

Effectively manage the unit make-ready program to company standards which is 5 business days

Work collaboratively with the Lead Maintenance Tech, Property Managers and the Director of Property Management to successfully complete apartment unit inspections for both move-ins and move-outs, to include preparing estimates of damages

Follow the company Risk Management directives to maintain a safe property environment

Make repairs and perform proper Preventative Maintenance to company, industry and building codes standards

Seek support from the Lead Maintenance Tech or Director of Property Management before proceeding with unfamiliar measures such as contacting vendors or contractors for non-routine repairs or replacements

Remove snow from sidewalks, entry areas and portions of parking lots with company approved materials and following company procedures which includes maintaining a professional snow log

Ensure all preventative maintenance processes are completed following the proper manufacturer guidance and warranty standards

Maintain common areas in a professional manner and inspect the property and its grounds daily, solving for problems

Proactively manage to avoid surprises by maintaining the property to “inspection level” every day

Provide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies – share best practices with colleagues

Work orders, preventive maintenance and apartment turnovers are to be completed within company policy and appropriate timeframes while showing great customer service

Deliver customer service, professionalism, safe work practices, effective property inspections, and follow all Fair Housing and Risk Management initiatives

Ensure property is prepared to excel at all property inspections, including Agency and REAC without the need for surges in staffing or spending

Serve as a role model, mentor, coach and trusted resource to field staff and residents

Complete Unit by Units inspections along with Property Managers bi-annually

Assist with the Supportive Services program so that it is successful

QUALIFICATIONS/EDUCATION

High School Diploma / GED (technical training certifications a plus)

Minimum of (2) two to (4) four years of property maintenance responsibilities, or similar experience

PLUS

Ability to work flexible hours and at property locations within or near transitional neighborhoods

Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)

Ability to climb stairs, take elevators, bend, squat and reach overhead, and meet standard mobility and lifting for tasks typically associated with property maintenance

Requires a valid driver’s license, an insured vehicle and the ability to travel (between properties).