Development and Marketing Director

Job Description

Development & Marketing Director

Job Description

The Restoration House (TRH) helps restore single mothers and their children back to God’s good intent for their lives. TRH engages in a whole family approach of interconnected supports including housing and community life, family advocacy, and enrichment programs. In 2023,TRH launched Olive Tree Early Learning Academy, a high-quality trauma responsive early education and child care center for children 6 weeks to 5 years old.

Reports to: Executive Director

Job Summary:

The Development & Marketing Director’s number one responsibility is to build strong relationships in the community, providing opportunities to invest in the overall mission of TRH, including Olive Tree. This is done by ensuring an extremely high level of engagement with all supporters, while also expanding the reach of TRH into the greater community.

Responsibilities:

Develops, manages, and oversees the annual funding plan for The Restoration House and its early education center, Olive Tree Early Learning Academy to secure a total of $1,500,000 annually in collaboration with TRH's Executive Director and Olive Tree's Director of Operations. The Restoration House has a 17-year history with a strong committed donor base.

Current strategies include direct ‘asks’, grants, events, social media campaigns, direct mail, etc.

Current diversification:

Individual Giving (appeals, online donations, etc.) – 42%,

Events – 10%,

Foundations – 22%,

Churches – 13%,

Corporate Giving – 13%

Develops, manages, and oversees any special campaigns, including capital campaigns as needed in collaboration with the Executive Director

Communications

Writes and edits donor correspondence including donor acknowledgements and thank you notes (Office Manager will produce and mail)

Assists with writing and editing materials for websites, brochures, etc.

Assists with writing and editing press-releases

Manages all social media accounts

Captures and creates social media content including graphic design using established graphic standards

Schedules and live posts content on appropriate social media channels at a frequency defined by the social media plan

Presents The Restoration House to churches, campus groups, local community orgs, etc.

Helps nurture and maintain current and new donor relationships

Events

Leads planning and implementation efforts, in collaboration with volunteer teams, of annual fundraising events including, the Restoring Hope Luncheon

Secures table hosts

Establishes and manages event committees (assist in recruitment of committee members, develop agendas, and run committee meetings)

Manages event attendee registrations and confirmations for events

Plans and implements events associated with all fundraising, including but not limited to lunches, presentations, celebrations, etc.

Assists with grant management, including research, writing, reporting, etc.

Manages Donor Database

Manages Bloomerang donor database of 5,000 plus records

Ensures timely and accurate entry of donations

Ensures timely and accurate reports to funders

Board of Directors

Attends board meetings every other month (during the work day)

Assists in preparing updates for Board meetings when required regarding fundraising events, sustainability, etc.

Serves as the staff liaison with the Board Sustainability and Marketing Committees

In-Kind Donations

Fields all calls/emails related to in-kind donations

Sends out receipt following donation

Stays on top of fundraising trends in the nonprofit community

Attends one annual staff retreat and the annual Christian Community Development Conference

Prays regularly for the families at The Restoration House & Olive Tree

Other responsibilities as assigned

The ability to multi-task while staying organized, as well as build strong connections/relationships with people are critical qualities for this position.

Academic/Experience Requirements:

Must have minimum of three years of experience in fundraising

Minimum Bachelor’s Degree in Marketing, Business Administration, Communications, Development or a related field is a plus

A CFRE Certification is a plus

Experience with the Benevon fundraising model is a plus

Must have a working knowledge of donor management & communication systems

Must have a working knowledge of Microsoft Office programs including Word & Excel

Must be extremely knowledgable with Facebook & Instagram

Willingness to learn a variety of cloud-based software platforms

Prior grant writing experience is a plus

Bilingual is a plus

Qualifications

Commitment to excellence and to the mission of The Restoration House

Communication

Strong language and communication skills (listening, written and oral)

Highly relational

Desire to share The Restoration House's mission with the community

Commitment to service

Community service experience

Enthusiastic and positive attitude toward helping others

Professionalism

Ability to work well independently and on a team

Maturity and good judgment in relating to The Restoration House donors, volunteers, partners, and families

Ability to work with people from diverse backgrounds

Availability, dependability, and flexibility

Demonstrated ability to solve problems and think strategically

Enthusiastic and positive attitude toward helping others

Highly Organized

A willingness to pitch in beyond the scope of the specific job description

Supports overall ministry, purpose, and vision of The Restoration House

Compensation/Benefits

This is a salaried position and compensation is determined based on experience and education – $55K to $60K annually

Health, Dental, Vision & Life insurance; covered 100% for employee after first 90 days of employment; option to add dependents

Paid time off:

Vacation:

10 days of paid vacation after first 90 days of employment

15 days in the second year

20 days in the fifth year

25 days in the tenth year (max)

Sick Days:

5 days in year one

7 days after first year

8 days after year 3

9 days after year 4

10 days after year 5

12 days after year 10

14 days after year 15 (max)

Paid Holidays: 11 paid holidays per year

Spiritual Renewal Days: 1 day each quarter

Flextime

Free family membership to the YMCA (all Knoxville branches)

Paid individual professional development up to $600 per year

Reimbursement for individual therapy sessions up to $500 per year

Monthly micro-bonuses

Ability to work from home as approved

Paid by direct deposit twice per month

Invaluable opportunity to make a difference in the lives of single mothers and their children

Hours:

This job is a full-time position with an average of 40+ hours per week Flexible Hours Occasional weekends and/or weeknights

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