Lead UX Designer

Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is a strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

Nissan Experience Design Center of Excellence team is looking for a Lead UX Designer to work on various products and services, to build experiences that are easy to use while excites end-users together with the product teams. In principle, Lead UX Designer focuses on the operations, strategy, end-to-end experiences, as well as on problem solving of diverse scope and complexities ranging from moderation to substantial outcomes.

Responsibilities

The UX Design Lead is responsible for orchestrating a holistic customer experience, with the experience transformation that meets user or customer needs and accomplishes business objectives.

End-to-end journeys incorporating information architecture, interaction patterns, visual elements, accessibility, usability, and content that deliver exceptional experiences across products and services.

Strategize and enable UX research, generate low and high-fidelity prototypes as well as being an active participant in creating customer’s journey maps and service blueprints.

Assist in the planning of overall experience, exercises decision making and utilize best practices on complex issues, uses judgment requiring analysis of variable factors and determining the best course of action.

Required Skills and Experience

2 or more years of project leadership experience.

5 or more years’ experience as a UX Strategist, User Experience Designer, Interaction Designer, or Service Designer.

Proven experience building and governing with Design Language and Design System products.

Demonstrated ability to strategically create compelling experiences that serves user needs, business goals, and omnichannel integrations.

Strong understanding of interaction design principles, usability and accessibility standards, and design guideline development.

Working knowledge of service design, including examples of service blueprinting.

Demonstrated ability to work with and influence stakeholders to determine business strategy in the digital arena, develop and execute long-term strategic ideas while maintaining collaborative working relationship.

Experience designing with business, technical and design guideline constraints.

Experience in working on multiple projects simultaneously.

Demonstrated experience in contributing to research criteria, participating in user research, and translating insights into design decisions.

Experience creating interactive prototypes.

Must be passionate about contributing to an organization focused on continuously improving the customer experience.

Must provide an online portfolio.

Bonus points

Bachelor’s degree in a relevant field including but not limited to Human Factors, Human Computer Interaction, UX Design, or Product Design.

Ability to be flexible in a very fluid and dynamic environment.

Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively.

Excellent verbal, written and presentation skills.

Drive your career forward and join the company leading the technology and business evolution in the automotive industry.