Client Success Executive

Job Discipline Description Develops, coordinates and conducts IT training, educational and orientation programs for users Develops and maintains documentation of information technology systems and applications and coordinates incorporation of documentation within applications (e.g., online help) Develops, implements and/or approves training and documentation policies, standards and procedures Maintains records and prepares documentation of training programs, scheduling, employee attendance and training program effectiveness General Profile: Performs routine assignments in the entry level to a professional job progression Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts Receives instruction, guidance and direction from others Recommended Skills: Functional Knowledge: Requires conceptual knowledge of theories, practices and procedures within a job discipline Business Expertise: Applies general knowledge of business developed through education or past experience Leadership: No supervisory responsibilities; accountable for own contribution Problem Solving: Solves routine problems using existing procedures and standard practices Impact: Works within standardized procedures and practices to achieve objectives and meet deadlines Interpersonal Skills: Exchanges straightforward information, asks questions and checks for understanding

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:, or please contact .

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R76620