Manager, Branch, Healthcare Distribution

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: Durban

Job Posting Title: Manager, Branch, Healthcare Distribution

Time Type: Full Time

Main Purpose of the Role:

To manage the people, clients, and deliverables of the branch, ensuring that it is aligned with the overall objectives of the organization and that company resources are optimally utilized to achieve operational and financial targets of DSV Solutions Durban site.

Job Related Requirements:

Grade 12 certificate

Diploma or Degree in Transport, Logistics or Supply Chain, and/or Business Management/Administration will be an advantage

Minimum of 4 years management experience.

Minimum of 3 years people management experience.

Minimum of 2 years’ experience in the following areas;

Operations management

Industrial Relations

Customer / Client relationship management

Transport management

3 years budgeting and financial controls experience.

Comprehensive knowledge of the LRA and BCEA Industrial Relations

Self-motivated and assertive

Good communication skills

Ability to manage and develop team skills and leadership

Ability to implement continuous improvement initiatives

Own vehicle with valid driver’s license.

Duties & Responsibilities:

Ensure that the Durban Healthcare site achieve and maintain high operational standards in accordance with the set Client / Customer SLA’s to ensure operational KPI’s are met;

Ensure that the Durban Healthcare site complies with all aspects of the internal audit process and risk management objectives to ensure branch effectiveness in areas not specified in the Standard Operating Procedures, Corporate Governance guidelines, general administration and relevant legislation (BCEA, LRA, EE, NBC, BBBEE, and OHS);

Ensure 3rd party contracts are administered according to company processes and procedures to ensure service standards are met in non-core functions and to comply with legislation (BBBEE);

Contribute to the overall company profitability through ongoing cost control and increased productivity at branch level;

Ensure that customer service standards and Service Level Agreements (SLA) are met by achieving deliveries and collections within the required standard to ensure client satisfaction;

Liaise with internal and external Clients / Customers by completing regular visits according to the client matrix schedule to ensure customer service standards are met;

Identify opportunities and threats within the business environment that may impact on the business’s ability to achieve company goals and objectives;

Identify and mitigate risks within the business environment that may impact on DSV Healthcare freight/movements;

Security on site and security of loads;

Vehicle control and maintenance;

Asset control;

Internal and external reporting

Ability to work shifts and weekends

Ability to travel

Additional Computer Skills

Advanced knowledge of Excel and Powerpoint

Delta and FutureWave will be an advantage

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.