Luxury Customer Service Rep

Job Description

CornerStone Staffing has partnered with a luxury jeweler/retailer and is seeking a high end Customer Service Representative for a DIRECT HIRE opportunity!

This is a Direct Hire position with a world renowned company offering a competitive base salary, 16 paid vacation/personal days, 100% company paid medical/dental benefits, 401k match, paid parking Downtown and more! Join a company who is invested in your future!

Job Title: Luxury Customer Service Rep

Location: Dallas, TX

Pay: $41,000 to $50,505/annually (depending on experience)

Job Description:

The Customer Service Associate represents the company in a positive and professional manner while providing superior quality service that furthers the client experience via phone interaction

Central point of communication between all departments within the Dallas Service Center regarding jewelry servicing, as well as the National Call Center

Handling high volume inbound calls from consumers and jewelers

Demonstrates strong product knowledge and understanding of the after sales service process

Order entry and invoicing

Continues to learn new product knowledge

Process payments

Updates consumer's information

Answers customers questions and addresses their concerns regarding the servicing of their product

Qualifications:

Minimum 5 years experience in Customer Service Call Center

Stable job history

Excellent written and verbal communication skills

PC literacy

Data entry skills

MS Office

Excellent Interpersonal skills via phone

Strong organizational skills

Application Process Includes:

Drug testing

Background checkCompany Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!