Transcriptionist/Captioner

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University.

You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University.

You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

Perform real-time captioning services and post-production transcription services for Deaf and hard-of-hearing students.

This is a full-time position, 40 hours/week, with some evening and/or weekend availability needed for live lectures, which can occur between the hours of 9:00 a.m.

- 9:00 p.m.

Monday-Saturday.

Essential Duties and Responsibilities: * Perform live captioning services through Zoom for students for online Deaf and hard-of-hearing students.

* Perform live captioning services in the classroom for students for online Deaf and hard-of-hearing students.

* Create, proof-read and edit transcripts from Zoom lectures for distribution to Deaf and hard-of-hearing students.

* Proof-read and edit archived transcripts from Zoom lectures for dispersal to students with hearing impairments.

* Assist with editing of pre-recorded YouTube tutorials as time allows and as requested by Faculty.

* Maintain the integrity of the policies and procedures and ensure compliance with disability law (ADA and section 504). * Document all interactions in regard to students.

* Maintain records and data integrity in an organized fashion, so that all parties inquiring about students may be kept informed of current situations.

* Read documentation when investigating a student's situation, so communication is maintained.

* Consult with Student Success Services team regarding student issues.

* Keep abreast of the latest research on captioning and CART technology.

* Other duties to support the daily operations of Student Success Services.

Other Responsibilities: * Adheres to the policies and procedures of Full Sail University * Maintains strict confidentiality of company, personnel and student information * Demonstrates a strong commitment to the mission and values of the organization * Adheres to company attendance standards * Performs other duties as assigned Supervisory Responsibilities: No Competencies: * Strong organizational, analytical, and interpersonal skills * Exceptional written and verbal communication skills * Ability to use good time management * Ability to multi-task and work independently * Strong attention to detail Education and/or Experience: * At least 3 years' experience in transcription or captioning.

Certificates, Licenses, Registrations: * CART (or other captioning software, i.e.

C-Print, TypeWell) certification required Computer Skills: * Proficiency using software programs such as MS Word, Excel, PowerPoint and Outlook Environmental Factors/Physical Demands: Work is performed in an office environment.

While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone.

May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.