Dental Service Equipment Technician

Job Description

Description:

DOCS Health is a national organization that provides access to comprehensive healthcare and innovative solutions for various state, local and federal governmental agencies, the US Military, educational institutions, correctional facilities, and corporations around the world for thirty years. As our privately owned firm continues to grow, we value talented and motivated employees to be part of our successful team.

We are seeking a Dental Service Equipment Technician that will be responsible for providing repair service of equipment under the direction of a Lead Technician or Project Coordinator. Work closely with experienced technicians and supervisor to develop and improve customer service skills, use provided support tools, learn effective troubleshooting techniques, and increase product knowledge.

RESPONSIBILITIES:

· Complete all onsite installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator.

· Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions.

· Comprehends customer requirements and make appropriate recommendations to optimize the customer experience.

· Maintains and manages proper levels of inventory.

· Produces timely and detailed service reports.

· Completes all work orders in a timely manner. The work order should be reviewed with staff member. This review should include the time in the office, work performed, parts replaced, and parts to be ordered.

· Participates in special projects and performs other duties as required.Requirements:

WORK EXPERIENCE:

· Typically, 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background.

PREFERRED EDUCATION:

· Typically High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.

With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health.

If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.