Service Writer - Powersports

Job Description

At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!

RideNow Powersports Chandler, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer who loves the thrill of selling, this opportunity may be perfect for you!

Responsibilities

Schedule appointments for repair, maintenance, recall work

Greet customers, inspect their powersports vehicles, and answer questions

Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order

Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified

Advise customers on necessary/suggested services and cost

Offer additional services and products, including special promotions

Review Repair Orders in progress to ensure quality and timeliness

Follow the status of a customer's powersports vehicle from service bay entry through the completion of work

Communicate any changes in timeline, repairs, or cost to the customer

Upon completion of work, review the work order with the customer

Maintain current technical qualifications by completing all training programs assigned by the Service Manager

Other duties as assigned

Requirements

1+ years of Powersports or Automotive Dealership experience

Excellent customer service, verbal and written communication skills

Ability to sell service and thrive on a performance based commission pay plan

A positive attitude, good work ethic, and professional appearance

Pleasant, energetic, conscientious, and dependable personality

Ability to multi-task in a fast-paced environment

Clean driving record

Motorcycle Endorsement desired

Must pass a pre-employment criminal background check, MVR, and drug screen

Benefits

What RumbleOn/Freedom Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)

Life and disability insurance

Generous Vacation/PTO Plan

Employee discounts on purchases

Dedicated leadership team who supports and cares for employees

The opportunity for growth and a solid long term career...we promote from within!

Generous training pay and 100% performance based pay plan allowing you to maximize your earnings!

And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·