BAR PORTER - CASINO

Job Description

Description:

The VISION of PlayLV Gaming is to be the place to be Downtown and is supported by our MISSION a Downtown Icon committed to building lasting relationships, legendary service & classic gaming with a modern twist. The renaissance has begun, The Plaza Way!

Our guiding principles are:

Always do the right thing

Be respectful and considerate – everyone matters.

Deliver more than others think possible.

Show passion for what we do and enthusiasm for who we are.

Delivering on these promises requires amazing people. PlayLV Gaming takes pride in hiring an extremely talented, motivated, and diverse workforce that possesses the attitude and aptitude to work within a high-performance culture. Employees receive training, guidance, development, and leadership in order to effectively perform their responsibilities.

POSITION SUMMARY: It is the primary responsibility of the Bar Porter to ensure the bar is stocked with all items and kept clean. All duties are to be performed in accordance with departmental and property policies, practices, and procedures

Top 5 Specific Job Functions:

Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste

Deliver orders from the warehouse to the bar outlets and restaurants in a timely manner - warehouse porters only

Anticipate the guest's needs and responding appropriately with a sense of urgency

Assist Bartenders on the execution of service and following the bartender's direction

Empty trash on a regular basis

Other Specific Job Functions:

Wash glasses to ensure bar is fully stocked

Mop floors as necessary to ensure a clean, safe work area

Respond to Bartender needs by running for liquor, glassware, stock, etc. Perform all opening and closing duties, based upon shift assignment

Bid farewell to guests, using guest's name when known, and encourage them to return

Work as a team, assisting all guests and employee's needs and inquiries

Monitor and maintain cleanliness, sanitation and organization of assigned work areas

Performs all other job related duties as requested

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements:

Required:

Must have 6 months experience as a Bar Porter

Must be 21 years of age or older

Must have 1 year of customer service experience

Ability to take initiative and exhibit flexibility

A highly motivated and energetic personality

High school diploma or equivalent.

Working knowledge of and comply with all departmental and property policies, procedures and standards

Working knowledge of all menu items, liquor brands, beers, wines and non-alcoholic selections available

Working knowledge of two-way radio, knives and pallet jacks

Effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees

Excellent customer service skills

Have interpersonal skills to deal effectively with all business contacts

Professional appearance and demeanor

Work varied shifts, including weekends and holidays

Able to effectively communicate in English, in both written and oral forms

Preferred:

At least 1 year of experience as a bar porter.

Previous experience working in a similar resort setting.

CERTIFICATES, LICENSES, REGISTRATIONS:

Alcohol Awareness

Food Handler’s Card

WORK SCHEDULE/HOURS:

Varies

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.