Billing Analyst

Job Purpose

The Billing Analyst will be supporting accurate and timely completion of billing activities and maintaining billing records for the company. This will include supporting with processing and distributing of customer invoices in line with established policies. You are expected to have sufficient knowledge of associated regulations and internal controls to complete these activities.

You will report directly to the Billing Team Lead and work closely with the billing team to ensure accurate and timely delivery of billing activities.

About Group Finance

In joining RWS’s Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over £750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide.

It’s a very exciting time to join RWS Finance for an individual who enjoys change and making an impact! As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support.

Job Overview

Key Responsibilities:

Perform billing activities

Process billing documents and generate customer invoices

Distribute invoices in a timely manner

Assist in preparing reports on billing activity with clear and reliable data

Efficiently deal with customer queries

Raise any issues or queries requiring judgement and expertise to Billing Team Lead and Billing Specialists within the team

Support Billing Lead and Billing Specialists with information needed to respond to requests from regulatory authorities and auditors

Ensure billing team compliance

Perform prescribed billing activities within defined billing policies and ensure all billing documents and invoices adhere to them

Ensure billing activities prior to and during period end close are compliant with fiscal close calendar, ensuring adequate time for collaboration with various teams impacted

Ensure all O2C controls are adhered to and documented appropriately

Apply knowledge to accurately record all billing activities and maintain supporting documentation

Collaborate with others

Establish relationships and credibility within billing team as well as other cross-functional teams

Collaborate with Master Data team for required data points, best practices and standards and data issues

Collaborate with other Shared Service Centre (SSC) process delivery teams to exchange information, as required, and support process improvement where dependencies may exist

Skills & Experience:

2 years experience in O2C billing operations

Strong English language skills

Strong MS Excel skills with a proven aptitude to interpret customer and financial data

Basic knowledge of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations

Basic knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality

Ability to perform billing tasks independently with minimal guidance or direction

Ability to apply concepts, methods, and terminology associated with generally accepted accounting practices/operations to new or ambiguous situations

Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations

Beneficial to have:

Experience with MS Dynamics

Conversant in other languages beside English

Bachelor’s degree in Finance, Accounting, Economics, or other business-related discipline

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we ll Deliver together as One RWS.

Regular Full-Time