Project Manager

Job Purpose

To manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth.

Through effective written and verbal communication ensure that project teams are clear to the scope, complexity and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position and financial status of their projects. To manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to Management.

About The Strategic Solutions Group (SSG)

The Strategic Solutions Group, part of RWS’s Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcribing highly impactful marketing campaigns. The SSG works closely with RWS’s Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS’s proprietary machine translation, AI, and translation productivity tools, to deliver a 24/7 service to clients.

Job Overview

Key Responsibilities

Management of mid-sized translation projects independently

Assist senior project managers to co-manage large or complex accounts

Accurate and timely completion of assigned tasks

Coordination of translation projects with clients (mainly Japan clients), linguists, DTP team, inter-departmental units etc.

Compilation and management of project estimates and schedules

Adherence to ISO and best practice processes, with effective and accurate maintenance of project documentation (project handovers, status reporting etc.)

Management of linguistic assets and all project related materials with accurate version control

On-time delivery within budget and to client’s quality requirements

Project planning and implementing best methodology and process

Accurate and timely invoicing

Attending conference calls / status update meetings with clients and internal teams

Skills & Experience

3 - 5 years localisation experience

Strong written/verbal communication skills in both Japanese and English in order to communicate with both clients and internal project teams

Team player, willing to be devoted into the team building

Good Microsoft Office skills

Analytical and structured problem solving

Strong organisational skills, with the ability to prioritise

Ability to carry out assigned tasks with a high degree of independence and ownership

Desire to learn new knowledge and technology

Good time management

Experience and knowledge of CAT tools, DTP tools (Adobe FrameMaker, InDesign, etc.), XML-based structured authoring is a plus

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we ll Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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Regular Full-Time