Project Manager

Job Purpose

Under the direct supervision of a Team Lead, the Project Manager is a key member of a project team, working closely with Project Managers across APAC, Technical Services and Quality Assurance. The Project Manager is responsible for successful execution of quotes and projects of varying complexity and scope and managing the work of multiple client accounts to ensure client satisfaction, establish consistent high-quality on-time deliverables as well as identify and grow the account’s potential based on predefined objectives. The Project Manager will prepare client quotes and the project process as needed as well as address issues escalated from others.

The Project Manager serves as primary client contact for assigned accounts from the South Korea Financial and Legal market and supports Team Lead as needed. The Project Manager meets with the various teams to discuss open and emerging business issues for assigned accounts as well as to make recommendations for improvements. The role may lead implementation of new initiatives and complete special projects as needed.

About Regulated Industries

RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).

Job Overview

Key Responsibilities

Serve as a primary point of contact to client to maintain good client relationships

Overseeing and executing a full cycle of localization projects from a range of legal and financial clients.

Engage in quotation and proposal preparation including complex and strategic requests

Launch and coordinate standard and complex projects which includes functions such as project planning, negotiating budgets, scheduling, resource allocation and work assignments

Close financial monitoring and control of projects through available tools and systems

Identify, communicate, and manage production risks as appropriate to eliminate potential pitfalls or obstacles, or escalating to manager as appropriate

Make recommendations for process improvements to have a positive impact on profitability and/or quality

Ensure ISO requirements are being met

Support team members as necessary to perform and complete daily project tasks

Skills & Experience

Educated to a Degree Level

Korean-native with good written/verbal skills in English for internal and external communication and meeting purpose

3-5 years of hands-on experience managing a full cycle of projects within the localization or translation industry

Successful customer service/account management experience, generally a minimum of two years

Computing skills, including good Microsoft Office skills and experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools) and QA tools

Good presentation skills

Team player, willing to be devoted into the team building

Proactive approach, analytical and structured problem solving

Ability to keep calm in a pressured environment

Ability to carry out assigned tasks with a high degree of independence and ownership

Ambitious, with a desire to learn and progress

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we ll Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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Regular Full-Time