Mainframe Database Administrator DB2,IMS

Manage BAU (Business As Usual) Service Delivery for Mainframe DB in a Technical Capacity

This is for a pure Technical Hands-On role and not for a Team Lead Position

Work on MI (Major Incidents) / P1 (Priority-1) and lesser Tickets as a part of BAU Support

Provide Business hours support and then On-Call support as is the norm in BAU Service Delivery Role.

Ensure Mainframe System Availability @ 99.99% and work towards meeting agreed SLAs

Define and provide guidance for database creation, configuration, upgrade, patches and refresh requirements

Recommend operating system and database performance monitoring, tuning and configuration changes

Experience with database physical and logical design, query analysis and optimization

Provide technical assistance and subject matter expertise to applications groups

Provide database storage management and capacity management recommendations

Define and manage database security and access permissions in consultation with customer

Ensure completion of authorized Service Requests, Changes, Problem tickets

Manage escalations and track Service Delivery and ensure SLA compliance including with vendors

Review and update the SOP documents on regular basis

Support on all in-flight and upcoming project activities

Recommend and perform customer-approved database replication procedures