General Application

Job Description

PURPOSE: Provide a variety of service functions and the best customer service possible to the members of the Credit Union

TELLER RESPONSIBILITIES AND DUTIES: (Varies for other positions)

Process member transactions – deposits, withdrawals, loan/credit card cash advances, loan/credit card payments, money orders, cashier checks, traveler checks, corporate checks, crossing selling, update members accounts, handle members problems & complaints, wire transfers, payroll deduction, allocation forms, direct deposit forms, safe deposit boxes

Handling/maintaining security of large amounts of cash

Verifying history of other financial institutions’ accounts

Open and close various types of accounts, certificates, etc.

Order check copies, ATM/Debit cards, stop payments, statements and histories for members.

Remote Capture checks

Scan member documents

Balance cash drawer daily

Assist with night deposits and ATM deposits

Other duties may include counting cash delivery, balancing ATM, inventory, ordering supplies, filing, keeping teller area clean, help with “end of day” duties, stocking lobby with supplies

EDUCATION AND EXPERIENCE

High School diploma or equivalent

Previous cash handling/customer service

Completion of Credit Union internal training