Dock and Door Lead Technician

Job Description

Maximize customer satisfaction by performing repair, maintenance work, and installation of various equipment primarily dock doors and levelers that meets or exceeds customer’s expectations. Respond to customers in a timely, polite and professional manner and conduct work with an excellence and efficiency that will contribute to the reputation, growth and profit of Lift Power, Inc.

Primary Duties and Responsibilities:

Inspect customer equipment and perform service, maintenance, and installation tasks as necessary

Communicate needs or concerns to the Coordinator or Department Manager

Efficiently perform scheduled maintenance per customer contract

Follow all scheduled maintenance procedures and policies as dictated by the company

Accurately and neatly document each service call or installation and provide all necessary paperwork

Complete and submit paperwork and time cards in a timely fashion

Follow all safety procedures of both Lift Power and the customer when working on a job site

Use appropriate PPE

Dispose of waste properly

Leave jobsites in orderly condition

Follow current company policy including, but not limited to:

Proper work order, parts, time cards, and travel procedures

Other Duties:

Maintain the company service vehicle in a clean, orderly, and hazard-free condition

Secure and maintain service and parts inventory in the company vehicle

Provide well-maintained personal tools required to effectively perform equipment service duties

Attend all training meetings and seminars provided by the company

Accept other duties and responsibilities as assigned by management

Travel Required

Requirements

Prior Professional Commercial dock and door experience required

Mechanical skills and some knowledge of hydraulics, electrical, and welding preferred

Ability to perform strenuous and heavy work

Can exert force up to 100 lbs and frequently handle loads up to 50 lbs

Can perform continuously with full body motion for climbing, reaching, pushing, lifting, etc.

Have and maintain a valid driver’s license and be insurable by Lift Power’s insurance company’s standards

Valid CDL license required

Benefits

We offer a highly competitive compensation package that includes paid overtime, health benefits, personal paid leave, uniforms with safety equipment, company cell phone with high speed internet, and paid training time. We also provide our lead technicians with their own company truck and power tools. As a company we observe the ultimate technology advancements to stay at top of our industry’s best practices. Our family environment promotes an employee appreciation-oriented culture in where you will sense a very comfortable atmosphere.