Janitorial Supervisor

Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

We are seeking a Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. This position works Mon-Friday, 3pm-11pm and requires travel to assigned clients in CT. Requires a valid driver's license and reliable transportation.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Essential Functions

Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems

Review scope of work and ensure quality assurance per account to retain existing business and gain new business

Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message

Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement

Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention

Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures

Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use

Other duties as necessary

Requirements

High school diploma required or equivalent experience in commercial janitorial services industry.

3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations

Building, facilities, janitorial or similar industry experience a plus!

Strong planning, organization skills, and attention to detail

Excellent communication and interpersonal skills

Must be innovative and strive for continuous process improvement

CRM experience preferred

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position.

This position offers a car & gas allowance