Receptionist

Overview

The Receptionist acts as an ambassador for the Greater Calgary Area office of Lafarge Western Canada by presenting a positive and helpful attitude towards customers, employees and the general public. The Receptionist is responsible for the daily upkeep of the office as well as providing backup administrative support to the Office Administrator.

Responsibilities

Greet and welcome internal and external guests at the main reception

Answer the main phone line and respond to general inquiries from the public

Present a positive and professional image of the organization to all visitors and callers

Enforce safety culture by conducting safety orientations to visitors ensuring emergency procedures and emergency exits are clearly pointed out

Maintain visitor orientation tracking system

Prompt pickup/drop-off, distribution and preparation of incoming and outgoing mail and couriers

Maintain the daily upkeep/cleanliness of all common areas; reception, meeting rooms, copy areas, supply/storage room, lunchroom and kitchenettes

Ensure all machines in common areas are functioning and arrange services as required (coffee machines, photocopiers, check-in system, etc)

Assist in meeting logistics (calendar bookings, catering, registration, check-in, room set up/clean up)

Manage office supply inventory (tracking and ordering)

Manage phone lists and reception manual

Responsible for payment of office and supply invoices and reporting expenses on SAP

Liaise with building maintenance and external vendors providing office services

Provide backup administrative support to the Office Manager

Other office duties as assigned

Qualification Profile

Education:

Post-Secondary education in Business Administration an asset

Required Skills:

2 years + of reception/administrative experience

MS Word skills with Word, Excel and PowerPoint an asset

Sharepoint knowledge is an asset

Excellent customer service skills and a friendly, positive attitude

Strong organizational and interpersonal skills

Effective communication skills; both verbal and written

Self motivated, strong work ethic and initiative

Ability to work independently and effectively in a fast paced environment

High attention to detail

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required