Sr. Human Capital Consultant

Position Description

As a Senior Federal Human Capital Consultant, you will join a high performing team of consultants partnering with a range of Federal Agency and DoD customers to improve Human Resources (HR) program operations. You will apply your deep knowledge of Federal HR programs and operations to develop innovative solutions to improve the services these agencies provide to their customers. Additionally, you will help shape and execute our Human Capital consulting strategy, applying your knowledge and experience in business development to help identify and capture opportunities. This is a full-time position in the consulting domain. This a hybrid role - Successful applicants will reside in the National Capital Area and be amenable to working from one of Serco's local offices with some regularity, but also may work remotely.

Our consultants bring expert their knowledge from working either within the federal government or in support of it through previous consulting work. Our consultants typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract.

In this role, you will leverage your extensive federal Human Capital expertise as part of our team to analyze customer programs, processes, workload, and operations and make recommendations for improvement. You will work closely with other Serco team members and government customers to identify challenges and develop solutions. In this role you will:

Lead and support initiatives to analyze and improve human capital processes

Analyze workload and organizational structure using a variety of models and tools

Conducting job task analysis and analysis of position descriptions

Evaluating hiring and retention programs

Supporting organizational design and strategic workforce planning efforts

Facilitating working groups and meetings, managing dissenting opinions and driving towards outcomes

Analyzing data from various sources to make improvement recommendations

Facilitating or assisting with conducting customer workshops or focus groups

Constructing, administering, and analyzing surveys

Qualifications

To be successful in this position, you will have:

Active DoD Secret clearance

Bachelor’s Degree

Minimum of 10 years’ relevant experience

In-depth understanding of Federal civilian hiring processes is essential, either as a generalist with experience across functional areas or as a specialist in a specific functional area

SHRM-SCP or SPHR certification

Successful experience briefing senior government officials - excellent oral and written communications skills

Experience as a consultant, assisting Federal agencies in managing and improving HR program performance

Knowledge of government contracting

Project management or task lead experience

Business Development experience to include writing or supporting proposals

Experience working in fast paced environments

Experience working in large groups

Able to travel up to 20%

Even better with:

Master’s Degree

Experience working in or supporting HR across multiple federal agencies

Prior experience in a professional services/consulting organization

Experience in Strategic Workforce Planning or workforce analysis

HR Program Assessments/Evaluations

Position Classification experience

Job Task Analysis experience

Process improvement experience

Competency modeling experience

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk at, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Full-Time