Coordinator, Student Academic Services

Posting Title

Coordinator, Student Academic Services

The Coordinator of Graduate Academic Services performs a variety of complex and confidential administrative support duties for the Office of the Senior Vice Provost for Academic Administration and Dean of Graduate Studies. The position includes support of the Office of the Provost in the processing of graduate student scholarships, graduate student appointments, instructor and coordinator appointments, and full-time faculty appointments. Management of the office’s in-person customer service, email correspondence, and “Internet presence” is part of this role. Coordinates office projects by developing project plans and schedules. Generate periodic reports on graduate enrollment, academic progress, and graduation statistics for the Senior Vice Provost for Academic Administration and Dean of Graduate Studies and others as directed.

Responsibilities

Serve as a liaison between the Senior Vice Provost for Academic Administration and Dean of Graduate Studies, the deans of the various schools of the University, University administrative offices, departmental offices, and graduate students. Performs a variety of complex and confidential administrative support duties, including scheduling meetings between the Vice Provost and students, faculty members, staff members, and University committees, and manages the calendar of the Senior Vice Provost for Academic Administration and Dean of Graduate Studies. Collects, compiles, and analyzes complex data and information to produce various reports. Assists the Office of the Provost with processing of graduate student scholarships, graduate student stipends, lecturer and coordinator appointments, and full-time faculty appointments. Prepare background material needed by Senior Vice Provost for Academic Administration and Dean of Graduate Studies for official presentations, reports, and responses to inquiries.

Coordinates and edits various faculty files (appointment, promotion and tenure) for review by the Academic Senate Committee on Appointments and Promotions, as well as the full Academic Senate. Manages the deposit of doctoral dissertations, master’s theses, and licentiate theses for October, January, and May graduations. Monitors expenditures and encumbrances against organizational budgets and researches and resolves discrepancies. Supervise student workers.

Qualifications

A Bachelor's Degree and a minimum of three to five years of relevant experience preferred.

• Knowledge of Cardinal Station, PeopleSoft, Microsoft Office and Google Suite products and Adobe Acrobat required; knowledge of Cascade Content Management System (CUA website CMS) preferred.

• Requires broad and comprehensive knowledge of the working practices and procedures of the Office of Graduate Studies and University policies concerning graduate studies;• Must have excellent written and verbal communications skills;• Must have the ability to multi-task;• Must have the ability to interact tactfully and skillfully with all levels of CUA employees as well as all levels of business contacts outside the University;• Must have the ability to handle difficult and/or sensitive situations with tact and diplomacy;• Must be able to exercise the knowledge and judgment to maintain confidentiality;• Must have experience working with budgets, spreadsheets, and coordinating meetings.

Regular Full-Time