Senior Delivery Manager

Tyro Health is seeking an experienced and highly motivated Delivery Manager to lead a team responsible for successful, on-time delivery of our digital health experiences.

You'll champion our engineering best practices and streamline processes to ensure scalable, high-quality technology outcomes.

Whilst based in Melbourne, you will report to the Chief Technology Officer.

What you'll do

Core Project Management & Delivery Planning

Champion the successful delivery of strategic technology projects through their entire lifecycle, from kickoff through seamless handover to ongoing support operations.

Proactively manage stakeholder expectations (both internal and external), ensuring clear communication of project scope, timelines, and progress toward goals.

Collaborate closely with customers, suppliers, and cross-functional teams to drive alignment in project objectives and identify potential roadblocks.

Own project management systems (e.g., Trello, Jira, Monday) for tracking engineering team health, providing insights and visibility to leadership.

Oversee change management activities for project handovers, including driving process updates, developing training programs, and coordinating support documentation.

Craft and maintain all vital project documentation (scope, requirements, risks, issues, status reports, etc.).

Coordinate and plan health-related engineering initiatives spanning site reliability and security disciplines.

Facilitate regular work estimation and prioritisation sessions to optimise resource allocation and efficiency.

Actively participate in technical and product solution design sessions, contributing practical delivery insights.

Assign fortnightly work assignments based on capacity and priority considerations.

People Leadership

Directly lead a team of 6, including 5 engineers and 1 Business Analyst, providing mentorship, coaching, and professional development opportunities.

Empower your team and ensure a clear a path to make it easier for them to develop a product that customers will love

Coach and mentor your team to better versions of themselves

Project Delivery

Provide coordination and support for pre-release end-to-end solution testing and quality assurance processes.

Oversee Hypercare support once solutions are live, ensuring swift resolution and a positive customer experience.

Relentlessly evaluate and improve engineering ways of working, incorporating team feedback to optimise the team's performance and scalability.

What you'll bring

5+ years of proven project management experience in a software development environment.

Bachelor's degree in Computer Science, Engineering, or a related field or equivalent work experience.

Demonstrated experience leading agile development teams, preferably in a SaaS setting.

Strong leadership skills with a track record of fostering high-performing and collaborative teams.

Exceptional communication and stakeholder management capabilities, both with technical and non-technical personnel.

Excellent problem-solving and conflict management skills.

Proficient with project management tools (e.g., Trello, Jira, Monday).

Full-time