Service Sales Specialist

Service Sales Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Service Sales Specialist at global grade 14 and will be part of Process Automation business for Measurement & Analytics division based in Kolkata, India. In this role you will be reporting to Sales Support Manager and will be responsible for driving service sales process in collaboration with the Service Sales Manager or Service Manager. Generating service sales opportunities and secure profitable sales within the designated area. Focusing on installed base penetration (IB) and sell the entire service product portfolio in collaboration with other ABB service units.

Your responsibilities

Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed

Utilizing IB database to understand the existing installed base (IB) and identifies and develops sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market

Generating service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios

Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product / solutions knowledge to promote Life Cycle Management (LCM)

Planning and performing the right number of weekly sales visits, reporting them on CRM

Charting out and monitoring sales proposals, tenders and follows up proposal statistics

Your background

Bachelor's degree in electronics or instrumentation engineering.

Require 3 to 8 years of experience in process industries

Experience in sales of spares, customer management, stake holder management

Good experience in metal, oil and gas, chemical, cement, power industries

A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines

A collaborative, solution-focused approach, and strong written and spoken communication skills

More about us

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website Work model: on site #LI-onsite

Full time