Helpdesk Technician

Title: Helpdesk Technician

Location: Saline, MI ( ONSITE )

Payrate: $21/HR on W2

Duration 3+ Months

PREFERRED EXPERIENCE:

Minimum three (3) years working with computers, networks, and applications within a professional environment.

Two (2) years of help desk or customer service experience strongly preferred.

Experience with troubleshooting and resolving Windows 10 and basic laptop hardware issues.

Basic understanding of enterprise data center concepts (Windows, networking, server administration).

• Knowledge of ITIL Foundations a plus

• Ability to perform physical tasks such as lifting and moving up to 50 pounds

• Must have reliable transportation for frequent travel between schools and central office

Essential Functions

1. Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.