Life Safety and Security Engineer

North builds stronger, more reliable networks and creates smarter, more sustainable places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work.

Working across four specialist sectors: public service, enterprise, financial service, and defence & justice. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view, and we know the power of connecting people, skills and technologies in new and exciting ways.

Responsibilities

Our Life Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Responsibilities

Servicing and small works install of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems

Primarily working in North East of England area, however occassional travel will stretch further across the North England

Retrofit upgrades / extensions to existing systems as part of remedial works packages.

Provide high levels of customer services.

Understanding site plans, to allow installs to take part based on site survey documentation.

Reactive call outs to site, with an aim to provide a first-time fix.

Provide on-site technical support and solutions to customers during both reactive and planned visits.

Complete documentation in line with company standards.

Work within strict H&S guidelines.

Work as part of a 24/7 on call rota where required

Advise customers on the latest products and services to improve efficiency

Qualifications

Experience:

Capability of lone-working and as part of a team

Good communication, interpersonal and organisational skills

Must be able to work independently and as part of a team

Flexible and self-motivated

Full UK driving licence

DBS clearance (for working in public sector environments)

Skills:

Good people management skills

Technical expertise in predominant skillset area

Competent admin skills with sound working knowledge of internal business system.

Sound commercial awareness, knowledge of design and pricing of systems and upgrades

Service oriented, but can interchange on Install related tasks when required

Good verbal communicator

Excellent team player and relationship builder

Previous employment within a BAFE/ SSAIB/ NSI accredited company

Valid CSCS/ECS Card

IPAF/ PASMA/ Asbestos Awareness certification

Recent/current electrical qualifications

Knowledge of industry standard manufacturers preferred

CCTV Camera (IP & Analogue) - Bosch, Axis, Dahau, Hikvision

CCTV Video Management Systems - Genetec, Milestone

Fire (addressable) - Gent, Advanced, Kentec, Morley

Fire (conventional) - C-Tec

Access Control - Gallagher, PAC, Win-Pak

Working knowledge of IP based networking technologies required. Wireless networking preferred

Preference given to multi-disciplined candidates with proven skills and knowledge across a wide range of technologies

Behaviours

Can-do attitude and will to succeed

Empathetic and supportive

Best practice delivery focused

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Permanent Full-Time