Case Management & Office Coordinator

Be at the helm of a ship steering all of this team’s admin to be as efficient as possible as they address issues affecting the university large & small.

We need someone who can manage office admin, be the person the executive relies on to know the answers even before asking the questions. Oversee the office while triaging the unique & diverse situations this office encounters by being the first point of contact. Create initial relationships with customers & other departments reaching out to be seen as a resource with a non-biased approach is the mode of operation we want. You will handle all the details, from scheduling for the department to tracking reports & so much more. Having an upbeat demeanor & motivation, while understanding confidentiality is the utmost importance here.

If these statements represent your skills & you are looking for a rewarding career to make a difference, consider this role with us!

Official application link & to learn more about the role: jobs.wichita.edu

Summary of Responsibilities:

Coordinates the office activities of a department including the reception area, business operations, and facilities. Assists with the case management database and education and training activities.

Essential Functions:

Ensures accurate maintenance of office records, manuals, and documents keeping abreast of new policies and procedures, including applicable state and federal retention standards. Coordinates all office functions including but not limited to administering staff changes, training, supplies, equipment maintenance, repairs and renovations.

Resolves office problems independently and facilitates solutions; confers with supervisor to resolve more complex situations.

Coordinates and schedules arrangements for meetings, conferences, and events. Performs clerical duties such as prepares and distributes correspondence, forms, reports, presentation materials and other written communications.

Assists with the development and maintenance of a case management database to organize, manage, and track information for investigations.

Assists in the development and/or implementation of University-wide education, awareness, and/or prevention trainings, programs and campaigns.

Provides database information on investigation caseload and disposition of investigations.

May provide ongoing monitoring and tracking of department budget

Minimum Education:

High school diploma or equivalent

Minimum Experience:

Three (3) years of experience in general office, clerical, administrative support or related field, with one (1) year of experience in case management, legal, disability accommodation, discrimination, Title IX, equal opportunity or related field

Knowledge, Skills and Abilities:

Knowledge of office responsibilities and ability to handle in a confidential manner.

Ability to manage and organize various needs and schedules for a department.

Excellent customer service and ability to maintain relationships with a variety of people.

Prioritize needs of department for efficiency.

Knowledge of standard office software and equipment with demonstrated ability to learn new systems.

Act as a resource for other parts of the university as well as the department as a whole.

Pay Info:

Pay range beginning $37,000/yr, adjust based on qualifications